Customer Service
At Kish Executive Learning, we’re committed to providing a seamless, professional, and supportive experience to every client—whether you join us online or in person.
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How Can We Help You?
Whether you have a question before booking, need assistance with your training session, or require post-training support, our customer service team is here for you.
You can reach us via: info@kishexecutivelearning.com
Business Hours: Saturday and Sunday, 7:00 AM – 11:00 PM (GMT+4, Dubai Time)
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Frequently Asked Topics
1. Registration Assistance
• Registration for our virtual courses can be done through our website via this link: https://kishexecutivelearning.com/virtual-lessons/
• Registration for our on-site group or corporate bookings can be done via this enquiry form: https://kishexecutivelearning.com/on-site-lessons/
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2. Technical Support (Virtual Training)
• Zoom access and troubleshooting.
• Device compatibility recommendations.
• Guidance on using breakout rooms, polls, and interactive tools during sessions.
Tip: Log in 10 minutes early to test your camera, mic, and internet connection.
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3. Workshop Logistics (On-site Training)
• Venue details, parking, and access instructions.
• Course fees will be advised based on group size, session materials, and agenda.
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4. Cancellations & Rescheduling
Please refer to our Terms & Conditions page for full details. Here’s a quick summary:
• Cancel up to 7 days before your session for a full refund.
• 3–6 days: 50% refund.
• Less than 48 hours or no-show: No refund.
To reschedule or cancel, contact us at least 48 hours in advance via info@kishexecutivelearning.com.
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5. Certification & Course Completion
• Certificates of participation are emailed within 3 business days of course completion.
• If you haven’t received your certificate, email: info@kishexecutivelearning.com
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6. Feedback & Follow-Up
Your feedback helps us improve! You’ll receive a post-session survey by email.
Have suggestions or a testimonial? Email us at info@kishexecutivelearning.com
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7. Corporate & Custom Training Inquiries
Looking to train your team with a tailored workshop or virtual series?
• Custom curriculum options
• Volume pricing
• On-site delivery across the Middle East
Contact: Corporate Training Request For
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Customer Commitments
We promise to:
• Respond to all queries within 2 business days
• Provide clear and respectful communication
• Ensure smooth access to all training sessions
• Listen to your feedback and continuously improve
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Still Need Help?
Write to us at info@kishexecutivelearning.com – we’re happy to assist you.
Thank you for choosing Kish Executive Learning as your training partner.