Privacy Policy

Privacy Policy

Effective Date: 01 Feb 2025

Business Name: Kish Executive Learning (referred to as “we,” “our,” “us,” or “the Company”)

Website: www.kishexecutivelearning.com

We are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal data when you engage with our training services, whether through virtual sessions or in-person workshops.

1. Information We Collect

We collect the following types of information:

a) Personal Information

• Full name

• Email address

• Phone number

• Company name (if applicable)

• Job title/role

• Billing address

• Payment details (processed through third-party providers)

b) Session Participation Data

• Attendance records

• Training progress and feedback

• Zoom or webinar interaction data (e.g., chat logs, polls, Q&A)

c) Technical Information

• IP address

• Device type and browser

• Website usage statistics (via cookies and analytics tools)

d) Marketing & Communication Preferences

• Opt-in status for newsletters or promotional material

• Preferences for communication channels

2. How We Use Your Information

We use your data for the following purposes:

• To register you for training programs

• To send session details, updates, and reminders

• To process payments and issue invoices

• To provide customer support and respond to inquiries

• To improve training programs and participant experience

• To send occasional marketing emails (only if opted in)

• To comply with legal obligations

3. Legal Basis for Processing

We process your personal data under the following legal bases:

Consent – when you opt into newsletters or give explicit permission

Contractual necessity – to fulfill your registration and participation

Legitimate interests – to improve our services and protect our business

Legal obligations – to comply with accounting or regulatory requirements

4. Data Sharing & Disclosure

We do not sell or rent your personal data. We may share your information with:

Trusted service providers (e.g., payment processors, Zoom, email marketing platforms)

Legal or regulatory authorities if required by law

Authorized employees and trainers involved in delivering our services

All third parties are contractually obliged to handle your data securely and in accordance with this Privacy Policy.

5. Cookies & Website Analytics

Our website uses cookies and analytics tools (e.g., Google Analytics) to:

• Track website performance and usage

• Improve navigation and user experience

• Analyze traffic and visitor behavior

You can adjust your browser settings to manage cookie preferences or block them entirely.

6. Data Retention

We retain personal information only for as long as necessary:

• For the purposes outlined above

• As required by applicable law (e.g., tax regulations)

• To maintain records of participation for certification or accreditation

After this period, your data will be securely deleted or anonymized.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you

• Request correction of inaccurate or outdated data

• Request deletion of your data (“right to be forgotten”)

• Object to or restrict certain types of data processing

• Withdraw consent at any time for optional communications

• File a complaint with your data protection authority

To exercise any of these rights, contact us at info@kishexecutivelearning.com.

8. Data Security

We implement appropriate security measures to protect your personal data from unauthorized access, loss, misuse, or alteration. These include:

• SSL encryption

• Secure cloud storage and password protection

• Access controls for staff and partners

9. International Data Transfers

If your data is transferred outside your country of residence (e.g., to cloud servers or service providers), we ensure adequate protection through data processing agreements and standard contractual clauses as required by law.

10. Children’s Privacy

Our services are not intended for individuals under the age of 18 without parental consent. We do not knowingly collect data from minors.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. All changes will be posted on this page with an updated “Effective Date.” We recommend reviewing this page periodically.

12. Contact Us

If you have any questions, concerns, or requests related to your privacy or this policy, please contact:

Kish Executive Learning

Email: info@kishexecutivelearning.com

Phone: +971502590730